Tip Of The Day 01/22/08

A few words can go a long way in your business

Avoid:

1. You have to…
2. You can’t…
3. What is your problem?
4. I’ll try, don’t know
5. I need you to…
6. We can’t do that

Words To Use:

1. Will you…
2. Would you…
3. Can you tell me about the problem?
4. Let me find out
5. Will you?
6. What we can do is…

Author: Alicia Lopez M Barrington Hills USA.